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Hyperautomation is Not Slowing Down
The world’s largest enterprises continue to invest in hyperautomation projects, and we may soon see a similar boom in mid-size organizations as well.
Achieving the Total Experience with Case Deflection
Companies invested in self-service technology that quickly direct customers to their solutions are a huge step ahead. The truth is, businesses are serving an impatient world. Whether the impatience is warranted or not, the customer has the right to better and faster resolutions.
Generative AI: What Is It and How Is It Used?
Generative AI uses machine learning algorithms to create new content from existing content such as audio, video, text, image files, or even code.
What to Consider for your Insight Engine Rollout: Validate the ROI Calculation
So, you identified the use case, defined the success criteria, did hands-on testing, and involved the users? The final part of the blog series on what to consider for your insight engine rollout will focus on validating the ROI calculation.
What to Consider for your Insight Engine Rollout: Involve the Users
This next step is often overlooked but is as critical as any. Hands-on testing with company data serves clear value but should high-level decision-makers in the C-Suite be the only ones involved?
What to Consider for your Insight Engine Rollout: Hands-on Testing with Company Data
Once a company identifies its use cases and defines its success criteria, it is critical to do hands-on testing of the product using actual company data. This is part three of the blog series on what to consider for your insight engine rollout.
What to Consider for your Insight Engine Rollout: Define the Success Criteria
In part one of "What to Consider for your Insight Engine Rollout," we covered the critical first step of identifying and determining the use case. In this piece, we discuss step two – Define the Success Criteria.
The new features of our Mindbreeze InSpire 21.3 release
Once again, we’ve pulled out all the stops to present you with a number of innovations and features as part of our latest Mindbreeze release.
What to Consider for your Insight Engine Rollout: Identify the Use Case
The applications a business can use AI for are diverse, making virtually all sectors more efficient. Before integrating AI-powered technologies, such as an insight engine, the company management must ask the right questions and consider five critical points.
An Introduction to Text Classification
Text classification, sometimes called “text categorization” or “text tagging” is the process of organizing text based on a set of categories and pinpointing the keywords.
The Role of Deep Learning in Search
Deep learning is a subset of machine learning and artificial intelligence. The best way to look at deep learning is to think of it as “human imitation,” as deep learning aims to copy the methods in which the human brain receives and interprets knowledge.
A Connected Workforce Relies on Connected Data
All departments within a company can benefit from easily accessible data. The ability to interact with information makes the lives of any employee easier and boosts productivity to a whole new level.